Cloud Story 1

INTERNATIONAL INSURANCE & BANKING GROUP LOOKING TO OPTIMIZE ITS NETWORK PERFORMANCE TO DRIVE COMPETITIVE ADVANTAGE

Globally, organizations have accelerated the adoption of multicloud or hybrid cloud environments in recent years. However, despite considerable benefits, IT professionals often face increased complexity in managing the disparate cloud environments - with difficulty moving workloads and data between providers and network unpredictability. In addition, an effective cloud strategy cannot succeed without flexible, reliable, and seamless connectivity to the cloud. 

As the only Software-Defined Cloud Interconnect (SDCI) provider delivering a secure, end-to-end managed service, InterCloud helps businesses simplify and accelerate network operations with a high-level of performance and transparency for critical applications distributed across multiple locations and different cloud providers. 

To give you some real-world examples, we are pleased to bring “The Cloud Stories.” – a collection of short-form use cases that illustrate key challenges some of our customers have faced and the InterCloud solutions that have helped overcome them.


INTERNATIONAL INSURANCE & BANKING GROUP LOOKING TO OPTIMIZE ITS NETWORK PERFORMANCE TO DRIVE COMPETITIVE ADVANTAGE

Globally recognized financial institutions adopting digital transformation as a strategic enabler needed to ensure the performance and security of a business-critical application in a multicloud environment.

Business objectives:
Create a fit-for-purpose cloud environment that will better support the company’s operations and critical applications in a digital-first environment to ensure that it stays ahead of the competition.

CUSTOMER CHALLENGE

  • The company’s key customer-facing teams need to maintain a high level of performance and smooth operations. As part of the company’s migration to a multicloud environment, Salesforce was identified by the business as the critical application for the operational effectiveness of these teams, including sales, after-sales, and agents.

 

SOLUTIONS

  • InterCloud’s platform was selected to ensure the performance and security of the company’s Salesforce data flow in a multicloud environment.

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CSP PARTNERS

Microsoft Azure and Amazon Web Service since 2017 (migration
on AWS Transit Gateway).
Google Cloud since 2019.

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CLOUD ON RAMPS

USA.
ASIA.
EUROPE.

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CAPACITY

Dedicated per region from 500Mb/s to                                       10Gb/s

Context

As a large financial institution operating worldwide, the company relies heavily on its cloud services, enabling it to run critical applications without needing to retain a large IT footprint (IaaS, SaaS). Therefore, the requirement for low latency and jitter to ensure optimal application performance was critical. In addition, the ideal solution not only needed to deliver a best-in-class standard of performance, but it also needed to be highly secure to meet strict compliance requirements.

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BENEFITS

  • Improved Salesforce user experience.
  • Stabilisation of SaaS solutions.

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DIFFERENTIATORS

  • Established partnership with major cloud service providers, seamless integration across multiple clouds.
  • End-to-end managed services and commitment to customer success.

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WITHOUT INTERCLOUD

  • Connection to Salesforce through the Internet.
  • Latency and jitter.

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WITH INTERCLOUD

  • The customer can now access Salesforce directly from the USA - fully managed via the InterCloud platform, ensuring high performance and security.
  • Following the successful delivery of SaaS services to one of the key operating companies in the group, InterCloud is now a trusted partner to support the customer’s end-to-end digital transformation journey.
  • As a result, the customer has progressively leveraged the InterCloud platform by broadening its solution to all of its international locations and subsidiaries to support increased cloud consumption, new cloud service providers / IaaS, and additional features.

 

OUR SLA COMMITMENTS

 

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SERVICE AVAILABILITY

 

LATENCY

LATENCY

 

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PACKET DELIVERY RATIO 


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